Customer Services
Customer Services

KFMI believes in “Great quality ensures the future”, provides good products and services to our customers, and satisfies the customers’ requirements.

KFMI can provide free technical support and service for our customer as below (including but not limited erosion profile, technical data, target analysis after sputtering and issue investigation):

1、Erosion profile: To help customer understand exact residual thickness of the target after sputtering and provide lifetime reference

2、Providing all kinds of technical information (e.g. Dimension, inner texture and bonding ratio) to make customers have better understanding on KFMI’s products.

3、Target analysis after sputtering: To provide specific data analysis and reference for a specific customer

4、Technical workshop & BKM (Best-Known Method)  share with customer

KFMI can provide issue investigation, related test and analysis on problematic target

1、Dimension analysis: To analyze and solve installation mis-match issue

2、Inner texture analysis: To analyze and solve issues related with uniformity and Rs deviation.

3、C-Scan Test:To analyze and solve issue related with bonding;

4、GDMS Test:To analyze impurities of all kinds of high-purity materials。